Frequently Asked Questions
Everything you need to know before hitting the pavement.
What is your return policy on running shoes?
We offer a 30-day trial period on all performance footwear. If they don't fit your gait or comfort needs, you can return them in their original packaging for a full refund or exchange.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Expedited 2-day shipping is available at checkout for those who need their gear before race day.
Do you offer gait analysis or fitting consultations?
Yes, we provide virtual and in-store gait analysis sessions. Contact our support team to schedule a video call with one of our footwear specialists to find your perfect pair.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
Are your products covered by a warranty?
All products are covered against manufacturing defects for up to 6 months from the date of purchase. This does not cover standard wear and tear from high-mileage use.